Privacy Policy

Your privacy is important to us. Here’s how we collect, use, and protect your information.

This Privacy Policy explains how Look Lanka Tours collects, uses, and safeguards your personal information when you use our website or communicate with us via email, WhatsApp, or social media.

By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information when you contact us, fill out a form, or book a tour:

Name
Email address
Phone number / WhatsApp number
Country of residence
Number of travelers and travel preferences
Any other details you voluntarily provide (e.g., hotel type, budget, interests)

We also collect general usage data through tools like Google Analytics (e.g., pages visited, time spent, device/browser type).

2. How We Use Your Information

We use the information you share with us to:

Respond to your tour inquiries and send custom itineraries
Process tour bookings and communicate important trip details
Provide support during and after your trip
Improve our website, services, and user experience
Send updates, promotions, and travel tips (only if you opt-in to our newsletter)

We do not sell or rent your personal information to any third parties.

3. Sharing Your Information

We may share limited information with trusted partners (such as hotels or transport providers) only when necessary to complete your booking.

We do not share your information with any unrelated third parties for marketing purposes.

4. Data Protection & Security

We take your privacy seriously. Your data is stored securely and access is limited to authorized team members only. We use standard security tools and practices to protect your information.

5. Cookies & Tracking

We use cookies to understand how visitors use our website and improve your browsing experience. You can choose to disable cookies in your browser settings at any time.

6. Newsletter & Marketing Emails

You will only receive promotional emails if you subscribe to our newsletter or request updates. You can unsubscribe at any time using the link in our emails or by contacting us directly.

7. External Links

Our website may contain links to external websites. We are not responsible for the privacy policies of those third-party sites.

8. Your Rights

You have the right to:

To make a request, simply email us at tours@looklanka.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.

10. Contact Us

If you have questions or concerns about your privacy, please reach out:

Look Lanka